CRM dashboard configured by Aeterna Group on an office workstation
CRM

Adoption & SupportAdmin support and change requests

Changes that do not wait for a developer.

Vendor-neutralPlatform selection
MigrationFrom any legacy tool
TrainingIncluded in rollout

Overview

Admin support and change requests

Ongoing administrative cover — users, permissions, fields, pipelines, reports and automation changes — handled under a support agreement, so the CRM keeps up with the business instead of freezing at go-live.

What this covers

  • User, permission and role changes handled on request
  • New fields, stages and reports as the business changes
  • Automation adjusted when the process moves
  • A defined response time under the support agreement

Next step

Need Admin support and change requests?

Share the requirement and we will respond with a scoped, honest proposal — usually within one working day.

Most enquiries answered within one working day.

What happens next

  1. 1 You tell us the requirementA call, an email or a WhatsApp message. A rough idea is enough to start.
  2. 2 We survey and scope itA site visit or a requirements call, then a written scope you can hold us to.
  3. 3 You get a costed proposalLine-by-line pricing and a timeline — with an honest note if we are not the fit.