CRM dashboard configured by Aeterna Group on an office workstation
CRM

CRM SolutionsConsulting & Implementation

The right platform, configured around how you actually sell.

Vendor-neutralPlatform selection
MigrationFrom any legacy tool
TrainingIncluded in rollout

Overview

Consulting & Implementation, in practice

Platform selection on your requirements rather than our commission, then pipeline design, custom fields, automation and management dashboards — configured, tested and signed off before anyone is asked to use it.

  • A platform chosen on fit and cost, not on a reseller margin
  • Pipeline stages that match how your team already works
  • Automation for the follow-ups people forget
  • Dashboards management can read without asking for a report

Consulting & Implementation

4 services delivered under CRM

CRM divisionAeterna Group

Delivery

How a CRM engagement runs

The same five steps on every job, whichever division you are working with.

  1. 01

    Consult & Survey

    Requirement discussion, site survey and honest scoping before any commitment.

  2. 02

    Design & Plan

    Engineering, material selection and a documented scope of work you can hold us to.

  3. 03

    Implement

    Disciplined execution with safety inductions, progress reporting and change tracking.

  4. 04

    Test & Certify

    Testing, certification and UAT against the agreed purchase order before handover.

  5. 05

    Support

    AMC, escalation matrix and 24×7 response so what we build keeps working.

Questions

Before you ask

Anything not covered here, call and ask. You will reach someone who works on Consulting & Implementation — not a call centre.

+91 98183 85577
Do you resell CRM licences?

No. We are platform-neutral, which is exactly why the recommendation can be the cheapest option that fits.

How long does implementation take?

A standard sales pipeline is typically live in two to four weeks. Heavier automation and integrations extend that and are scoped separately.

Can the setup change later?

Yes. Pipelines evolve as the business does, and change requests are handled under the support agreement.

Next step

Need Consulting & Implementation?

Share the requirement and we will respond with a scoped, honest proposal — usually within one working day.

Most enquiries answered within one working day.

What happens next

  1. 1 You tell us the requirementA call, an email or a WhatsApp message. A rough idea is enough to start.
  2. 2 We survey and scope itA site visit or a requirements call, then a written scope you can hold us to.
  3. 3 You get a costed proposalLine-by-line pricing and a timeline — with an honest note if we are not the fit.